FAQs

Well, we're not cheap, we're less expensive. How? Direct-sales Baby. We cut out the middle man, the dealer who usually gets up to 30% so you can imagine the savings. We use the same or superior materials than any of the top notch brands. We include nearly everything in the price and even if you don't want all the cool shit, you'll still pay it. We do have a few select powersellers that are located at the biggest DZs in the US or on the Interweb and that will offer you the same awesome price.

Open the EVO2 Custom Designer, choose your package, complete your measurements, design your rig and submit the order. Firebird reviews the configuration and confirms the order before production.

Stock: 2 weeks minimum. Custom systems: 6 weeks minimum. Canopies: 6 weeks minimum. These are production estimates; Firebird will confirm the schedule for your specific order. Shipping is additional.

Package 1 includes the EVO2 harness/container. Package 2 adds a RUSH reserve. Package 3 also includes an AAD. Package 4 adds a main canopy. See Packages & Deals for current reference prices.

Firebird will quote your selection and confirm availability, specifications, shipping, taxes, and final pricing before the order is approved.

International orders will have to check with their customs or revenue service as most will charge some sort of VAT importing products from the US.

We can't and will not write fake invoices nor ship empty boxes. Tax evasion is a crime so we're not touching that.

Eligible active-duty or honorably discharged forces, sworn law-enforcement officers, and full-time professional firefighters can select MIL / LEO in the EVO2 order form and upload credentials.

The Mil/LEO discount is available only to the eligible individual for their own personal purchase and use. It is non-transferable and may not be used to purchase equipment on behalf of another person or entity. Eligibility is subject to verification by Firebird.

EVO ST has no MIL / LEO discount. For instructor discounts, contact Firebird.

Contact Firebird to confirm the payment and financing options available for your order.

The stock container is pre-built in its listed design and receives a custom harness. Stock production has a minimum two-week lead time.

The EVO2 includes a custom, fully articulated harness, ergonomic back and lateral padding, magnetic riser covers with Tegris stiffeners, concealed secondary riser covers, SAFE / MARD, and CWH retention buckles. Explore the EVO2 product page and Designer for the current features and available options.

Use the complete measurement guide inside the EVO2 order form. Accurate measurements are essential; contact Firebird if you need assistance.

Yes. The EVO2 Designer offers solid colors, patterns, logo choices and custom artwork uploads. Each part can be configured using its available materials.

Reserve colors are not selectable. Main canopy colors and designs can be selected in the canopy order form.

Read Firebird’s warranty, cancellation and customer service policies. Contact Firebird with questions about your order before returning equipment.

Complete the Repairs & Rigging form for the equipment needing service. Firebird will confirm the required work and shipping instructions.

For professional skydiving athletes or teams that are at an expert level, we offer official Firebird sponsorships by invitation only.

For the Brand Ambassador Program, the ideal candidate has at least a C, preferably a D license, holds a coach or even an AFF rating and has a strong social media and dropzone presence. Details are discussed after acceptance of the application.