DISCLAIMER – NO WARRANTY
Because of the unavoidable danger associated with the use of this personnel parachute assembly (PPA), Firebird USA LLC makes NO warranty, either expressed or implied. This PPA is sold with all faults and without any warranty of fitness for any purpose. Firebird USA LLC also disclaims any liability in tort for damages, direct or consequential, including personal injuries, resulting from a malfunction or from a defect in design, material, workmanship or manufacturing whether caused by negligence on the part of the manufacturer or otherwise. By using this PPA, or allowing it to be used by others, the buyer waives any liability for personal injuries or other damages arising from such use. If the buyer declines to waive liability on the part of the manufacturer, buyer may obtain a refund on the purchase price minus a restocking fee by returning the PPA, before it is used, to the manufacturer within 15 days from the date of original purchase with a letter stating why it was returned.
We guarantee the fit utilizing the measurements provided to us by the customer for 30 days from the date delivered. Modifications and adjustments due to incorrect measurements submitted by the customer are the responsibility of the customer and will be charged.
CANCELLATION POLICY – Firebird USA LLC
Please be advised that cancellations on custom orders made up to 7 days after receipt of order via email will be processed without a penalty. Same for cancellations on all other in-stock products before production or fulfillment.
Cancellations made 7 days or more after receipt of order but before entering production or on in-stock products after entering production will be subject to a restock fee of 20% of the sales price to a maximum of $350
Cancellations on custom orders after entering production will be subject a penalty of 50% of the sales price.
Cancellations on any orders after completion or fulfilment are not accepted.
Customer shall pay any incurring legal expenses in case of a dispute. State of Arizona laws shall apply, legal venue shall be Pinal County, AZ.
Firebird USA LLC’s receipt of the order form marks the acceptance of our Terms of Service, Warranty & Cancellation Policy.
CUSTOMER SERVICE POLICY
Firebird USA LLC will provide a repair service at NO charge for damages that result from defects on material or workmanship for a period of 6 months. Firebird USA LLC can provide a repair service at charge for damages that results from unauthorized alterations and/or repairs but reserves itself the right to refuse repairing such products. Firebird USA LLC can provide a repair service at charge for damages that results from improper use, abuse or improper maintenance but reserves itself the right to refuse repairing such products.
Email (firstname.lastname@example.org) or call us (747 300 8880) before sending in any warranty claims.